Self Exclusion
Self-exclusion is a protective step for people who want betting access blocked for a defined period. This page contains support information only and deliberately includes no gambling conversion CTA.
What Bet da Sorte currently says
The operator's current self-exclusion policy states that customers can use temporary pauses and longer self-exclusion. Its Responsible Gambling Central describes pauses of 1, 7, 15, 30 or 90 days and says self-exclusion blocks betting for at least six months. It also states that deposits and betting are blocked during exclusion while withdrawal of remaining funds remains available.
The operator's older terms and newer responsible-gambling pages are not worded identically, so use the current control interface and responsible-gambling documentation for the latest process.
Before self-excluding
- Withdraw or document any remaining balance as appropriate.
- Save any records you may need for account support.
- Remove gambling apps, bookmarks and promotional notifications.
- Consider blocking software or device-level restrictions.
- Tell someone you trust if that would help you maintain the decision.
During the exclusion period
- Do not open replacement accounts with other operators.
- Remove gambling-related marketing emails and notifications.
- Use financial blocks where your bank or payment provider offers them.
- Replace gambling time with planned activities or support meetings.
- Seek professional or peer support if urges remain difficult to control.
Self-exclusion and temporary pauses are different
| Option | Typical purpose | Best suited when |
|---|---|---|
| Temporary pause | Short break from betting access | You want immediate distance for days or weeks. |
| Self-exclusion | Longer protective block | You need a stronger barrier against returning to betting. |
| Permanent closure | End the operator account | You do not want the account to remain available for future betting. |
Get independent support
Self-exclusion works best as part of a wider plan when gambling has become difficult to control. Independent organisations can provide confidential information and peer or professional support.
Related safety information
For warning signs, budgeting, time limits and safer-play principles, read the site's responsible-gambling guide.